EVOLUTION HOSPITALITY'S GUIDING PRINCIPLES
THE WAY WE TREAT EACH OTHER
Lead by example and
walk your talk.
— Doreen Rock, Executive Housekeeper
Hampton Inn San Diego Mission Valley
Test it... don’t be
afraid to fail.
— Scott Roby
SVP/Operations
Make it better than it was before.
Always give each other the benefit of the doubt. Always.
Be honest with yourself; only then can you be honest with others.
Do everything with gratitude and humility.
Communicate clearly and directly and take the time to say what you mean.
Give feedback immediately. Accept
feedback openly.
feedback openly.
It’s o.k. to say, I’m sorry... I’m wrong...
I don’t know.
I don’t know.
Keep all who need to know informed.
Lead by example and walk your talk.
Listen.
Focus on what is important, not urgent.
Always do what you say you are going to do.
Resolve all conflict within 24 hours.
Be responsive.
None of us is as good as all of us.
Test it... don’t be afraid to fail.
Celebrate success wildly.
Practice random acts of kindness.
Always do what is in the best interest
of the company.
of the company.
MURRAY LOWE
General Manager
DARCY LEHMUTH
Regional Director of Human Resources
ERIK JACOBSON
Director Of Ecommerce
LETTY CANIZALEZ
Director of Sales, Hard Rock Hotel San Diego